Contacts
RCMP and Emergency Services
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Emergencies - 911
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Burnaby RCMP Main Detachment - 6355 Deer Lake Ave Burnaby p: 604-646-9999
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Lougheed Community Police Office - #178-9855 Austin Ave Burnaby p: 604-646-9559
City of Burnaby
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City Engineering department: For issues related to the yellow sidewalks and roads on the map above: construction, traffic, water, sewers. 604-294-7460 e: engineering@burnaby.ca
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Snow removal on city roads is contracted to SFU by the city - contact SFU Facilities Management Office p: 778-782-3582 e: fs-general@sfu.ca
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Emergency Preparedness p: 604-294-7097 e: getprepared@burnaby.ca
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Richard Bolton Park & Pathways: (paths that are yellow on the map above) Burnaby Parks, Recreation & Cultural Services p: 604-294-7450 e: parks@burnaby.ca
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.Street Parking - Parking Bylaw Enforcement: p: 604-570-3660
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Burnaby Parks & Recreation Programs at University Highlands Elementary School: p: 604-297-4456
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Waste and Recycling Programs: p: 604-294-7972
BC Transit / Translink
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General Enquiries/Schedules/Compass Cards - p: 604-953-3333
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Compass Card Sales - Nesters Market p: 604-298-1522
Burnaby School District
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Enrollment/Registration- Burnaby Board of Education office: p: 604-296-6900
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University Highlands Elementary p: 604-296-9036
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UHE Room/Gym Bookings: SD41 Facilities Rentals p: 604-296-6904 e: facilityrentals@sd41.bc.ca
Childcare
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SFU Childcare Centre Enrollment/Waitlist - Kathy Hart p: 778-782-4569 e: ccsinfo@sfu.ca
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YMCA Child Care Resource and Referral program provides assistance to families who are looking for child care.
Simon Fraser University (incl. purple roads)
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SFU 24 Hour Emergency Line 778-782-4500
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SFU Roads, Traffic, & Weather 24 Road and Weather Updates p: 604-444-4929
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Campus Security p: 778 -782-3100. On their website you can report health and safety incidents and hazards, including near misses, on SFU property which includes the roads marked in purple on the map above.
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Bear Bin, Garbage & Recycling Pick-up, Maintenance of SFU Streets (roadways, lamps, garbage) Snow Removal (SFU and City streets), Report Graffiti: Facilities Services p: 778-782-3582 e: fs-general@sfu.ca
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Extra Parking/Parking Services - (SFU Parking Lots) p: 778-782-5534 e: parking@sfu.ca
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SFU meeting room and Town Square Bookings: Meeting, Event, & Conference Services p: 778-782-4910 e: meetbby@sfu.ca
Strata Lots (Property Management Company)
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Altaire - Julie Landicho
p: 604-681-6544 e: julie.landicho@martello-tra.com -
Altitude - Dan Cathcart
p: 604-331-4249 e: dcathcart@ranchogroup.com -
Aurora - Geoff Brennan
p: 778-689-6200 e: Gb2371@telus.net -
CentreBlock - Simon Wang
p: 778-358-5332 e: info@metrowestbs.com -
The Cornerstone - Tina Ding
p: 604-291-6878 e: cornerstone@rentmidwest.com -
Harmony - Jon DeJardin
p: 604-261-0285 e: harmonymanager@mac.com -
Highland House - Simon Wang
p: 778-358-5332 e: info@metrowestbs.com -
HUB - Susan Russell
p: 604-261-0285 e: srussell@wynford.com -
Lift - Odessa Harrison-Gent
e: odessa.harrison-gent@fsresidential.com -
Nest - Odessa Harrison-Gent
e: odessa.harrison-gent@fsresidential.com -
Novo One - Grant Hastings
p: 604-685-8830 e: ghastings@pacificquorum.com -
Novo Two - Gus Ramirez
p: 604-331-4251 e: GRamirez@ranchogroup.com -
One University Crescent - Gus Ramirez
p: 604-331-4251 e: GRamirez@ranchogroup.com -
Origin - Odessa Harrison-Gent
e: odessa.harrison-gent@fsresidential.com -
Serenity - Eran Roubini
p: 604-294-4141 e: managers@stratacomgmt.com (include 'BCS1737' in subject) -
The Peak - Roger Yang
p: 604-331-4225 e: ryang@ranchogroup.com -
Verdant - Resales: Dale Mikkelsen
p: 604-268-6649 e: mikkelsen@UniverCity.ca -
Verdant - Rentals: Kerby Ho
p: 604-696-4490 e: KHo@ranchogroup.com -
Veritas - Darren Sello
p: 604-512-6636 e: dsello@westcoastpm.ca
Retail and Commercial
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Retail and Commercial Space: MacDonald Commercial. p: 604-714-4765 e: bburrows@macrealty.com
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Parking in The Cornerstone, The HUB & Centreblock: Precise Parklink p: 604- 235-1380 precisebc@precisebi.com
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Canada Post - Nesters Market p: 604-298-1522 e: info@nestersmarket.com
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Construction Activity; Gravel Pathways and Trails Within UniverCity; Stormwater Ponds and Swales, Streets and Sidewalks (University High Street, Highland Court, and western portion of University Crescent; Planning and Design, Sustainability and Green Building: Dale Mikkelsen, Chief Operations Officer p: 604-268-6649 e: Mikkelsen@UniverCity.ca
A note on jurisdiction in our community: Some roads, paths, and infrastructure in UniverCity are the responsibility of the City or Burnaby, while others are the responsibility of Simon Fraser University. If you have a question, concern, or maintenance request please use the map and contact list below to help determine who to contact.